Showing posts with label PowerPoint. Show all posts
Showing posts with label PowerPoint. Show all posts

Monday, 5 March 2012

A presentation is a presentation, not a comms exercise


I just read a good post from Jon Thomas on good presentation ideas, which prompted me to make a comment and, this having set my mind running, I thought I’d expand on it a bit here.
The first use of a PowerPoint presentation (or other app) is to support the presenter (duh!). Jon lists five good ideas for this, and the information that resonated with me particularly was to avoid lists of bullet points and use images (he quotes Dr John Medina: “adding an image to a text-based message can increase recall by 55 percent”).
Follow Jon’s ideas and your presentations will surely be greatly improved. But (there’s always a ‘but’). Why is this not as easy as it seems?
Much as I would love to say differently, I think there is still a tendency for presenters to use the presentation as a reminder of what to say. A single image with one intriguing word is fabulous for attracting the audience’s attention. Not so intriguing if the presenter can’t quite remember the messages that are supposed to be conveyed alongside it.
If you’re the presenter, that’s fine. Get off your butt and practice. But as comms professionals we are often asked to prepare presentations for other people and they may not always do the same.
In addition to the provision of a ‘crutch’, the presenter may also be averse to what they see as a ‘long’ presentation. Much as Emperor Joseph II said of a Mozart piece “too many notes”, they see too many slides without realising that the number of slides is immaterial to the audience – one click can take you to the next slide or to a build on the current one.  A 20-minute presentation can be on one slide or 40.
Another problem – presenters think they should send on a copy of the presentation to the people who were in the audience as a reminder of what was said. (“What did that egg mean again?”)
And worst of all, I still see people using a copy of a presentation as a communication to people who weren’t even there.
So slides end up with lots of words. Lots and lots.
It’s all just laziness really.  And reinforces one of my fave rules, which is that a range of channels are needed to communicate anything but the very simplest of messages. (Shouting “fire!” is adequate, you don’t need an email to back it up.)
So put the detail on a website, or in a booklet. Put various key messages on posters, in the elevators, on the back of the loo doors, on cards on the canteen tables, on the cardboard coffee cup holders. Just don’t put the onus on the receiver to read through a presentation and play guess-the-message.

Wednesday, 1 February 2012

People not channels?



I’ve seen a lot in the last couple of days about channels. Social media is clearly “the in thing”, and quite rightly internal comms folk are looking to make sure that they incorporate this into their thinking and take advantage of the active audience participation that derives from it.
There have also been a few things about PowerPoint recently. Unlike social media, this is now seen to be a bad thing. And quite rightly internal comms folk are advising that this is not always a good tool for presenters to use in support of their message.
But it made me wonder whether this emphasis on the method of delivery is distracting us from concentrating on our audiences/stakeholders. Social media is not for everyone. Lots of people don’t get Twitter or Facebook and we can’t force people to participate. PowerPoint is not always wrong. Bad PowerPoint is, but you can still do good things with it. A good presenter using PowerPoint is going to be better than a bad presenter using Prezi.
Analysing stakeholders and accounting for their different preferences is at the heart of effective communications. Because they like different things we need to use a range of channels to get the message across. Because they have different levels of understanding and different levels of interest we need to tailor messages to get them to land properly. We need to ask them what they heard, what they understood, what they took from our comms so we can keep it going and do it better.
And hardening my nose for a minute, we also know that some stakeholders are more important than others (which is why we do all that analysis, mapping and engagement plan stuff). Would you use social media to hit your most important stakeholders? Maybe not. I have to admit, though, that I have used PowerPoint for this (*ducks, awaits onslaught*).